Our client is one of the world’s most iconic brands, and they are seeking Car Sales Executive for their prestigious West London car dealership.
Please note: to be considered for this role, you must have recent experience within a Sales Executive role for a Prestige Automotive brand and hold a full UK driving licence.
About the Company Our client is part of one of the largest prestige Dealer Groups in the UK and represents five Centres located in Guildford, Hatfield, Mayfair, Reading and West London.
They are proud to be one of the one of the Best Companies Top 100 large companies to work for in the UK in 2021 and offer an outstanding working environment with great benefits and a competitive package.
About the Role As Car Sales Executive, you will sell vehicles and associated products and deliver an exceptional customer experience whilst adhering to the company's core values of Trust, Integrity and Empowerment at all times. Your responsibilities will include:
Sales Process
Follow the sales process, values and Treating Customers Fairly (TCF)
Build customer loyalty and satisfaction, ensuring all customer needs are met
Provide customers with a warm welcome and an individual, exclusive experience aligned to brand values
Perform up to date, high quality and accurate appraisals of vehicle part exchanges, obtaining valuations from the Sales Management team
Provide tailored demonstration of product features and use approved presentation methods for add-on products
Adhere to legal regulations and internal procedures for test drives and use of booking and loan system, ensuring safety is maintained
Complete all sales administration accurately and in a timely manner
Provide updates, explain next steps, changes, payment method, part exchange, registration details and arranging delivery dates to ensure customers are prepared for handover
Maintain customer relationships, manage customer issues and continue relationship building with 6 monthly follow up calls
Professional use and practice of CitNOW presentations, static demonstrations, pre/post-handover messages, 6-month follow ups, prospecting and renewals
Compliance
Maintain accurate data relating to customers in accordance with GDPR
Accurately record the progress of enquiries and relevant elements from customer interactions
Ensure internal regulatory checks / paperwork are completed in a timely manner, including Integrity Checks, Companies House Searches, FCA Finance & Insurance Trackers, AML forms
Financial Conduct Authority (FCA)
Operate within the FCA, AML and ICOBS regulation, adhering to the FCA code of conduct
Advise customers on consumer credit purchases and arranging insurance
About the Core Accountabilities as Car Sales Executive:
Adhere to Sales Targets and other KPI's
Be an advocate of the group and Porsche brand
Meet the Company Global Certification Standard and become accredited within 18 months
Gain and maintain Specialist Automotive Finance (SAF) expert accreditation
Continually develop your knowledge of products and services
Adhere to and exceed expectations of the mystery shop program
Be proactive in maintaining professional standards of presentation and workplace
Understand and assist in the delivery of the Business Strategy and its objectives
Take ownership for your personal development needs and complete all training courses as required
About the Rewards For the role of Car Sales Executive there is a basic salary on offer of £25,000 per annum with an OTE of circa £65,000 plus a VW Group vehicle.
You will also receive a fantastic benefits package, including:
25 days holiday per year plus bank holidays
Private Medical Insurance
Option of a 2nd VW Vehicle at preferential rates
Pension Scheme
Life Assurance
Staff preferential rates
How to Apply Please note that eRecruitSmart is advertising the role of Car Sales Executive on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Exciting News! Porsche Retail Group is expanding our team and we have an excellent opportunity for a Car Sales Executive to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London. This impressive Centre is a state-of-the-art building w...
Exciting News! Porsche Retail Group is expanding our team and we have an excellent opportunity for a Car Sales Executive to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London. This impressive Centre is a state-of-the-art building w...
Exciting News! Porsche Retail Group is expanding our team and we have an excellent opportunity for a Car Sales Executive to work for one of the world’s most iconic brands and join the prestigious Porsche Centre West London. This impressive Centre is a state-of-the-art building w...
