Due to growth and expansion of the team, Porsche Retail Group has a rare opportunity for a Retail Sales Manager to join this prestigious Hatfield car dealership and work for one of the world’s most iconic brands.  The Porsche Centre is located by Hatfield Business Park and has staff parking, a gym close by, a newly refurbished staff area which has a pool table, darts and a TV. The Porsche Centre is a 5-minute drive to The Galleria shopping centre and Hatfield Retail Park and there are corner shops within walking distance.

About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of the one of the Best Companies Top 100 large companies to work for in the UK in 2021 and offer an outstanding working environment with great benefits and a competitive package.

About the role
As Retail Sales Manager you will be reporting to the General Sales Manager.  There are 2 Retail Sales Managers at this Centre who have full responsibility for a team of Sales Executives. In the role of Retail Sales Manager, you will ensure that the team:

• Profit targets and departmental finance targets are met
• Delivers a quality of customer service, which is equal with the brand

You will also manage the selling/advising of customers on all aspects of finance products whilst delivering an unsurpassed experience, by consistently exceeding customers’ expectations, ensuring that commercial and operational requirements are met at all times.

Your responsibilities as Retail Sales Manager will include ensuring that you:

• Share in the management of the sales department meetings on a daily basis, ensuring the sales boards are maintained to the approved group standards
• Ensure every customer is offered a finance opportunity consistently achieving 100% referral
• Set monthly targets for your team for new and used cars and review their monthly performance against targets
• Adhere to process guidelines to ensure all payments, activations and documents are present
• Have a clear strategy and a focused plan that the Sales Team follow and work together to transform customer experience
• Control and sign off each new/used car deal, including conducting PEP checks and escalating any that are 100% hit
• Appraise all part exchanges at point of order and again at point of delivery 
• Work with the General Sales Manager to manage the customer experience program, ensuring standards are met and communicating changes in advance to the relevant personnel
• Proactively develop the Sales Team in the Porsche Centre, motivating the team to sell both new and used cars
• Keep self and the centre updated with the FCA Compliance Assessment, working within the Insurance Code of Business Guidelines and company policies and procedures  
• Hold the SAF Advanced Level 3 accreditation

About the hours & rewards
As Retail Sales Manager, you will work 8.30am to 6.30pm Monday to Friday, and 9am to 5pm on Saturdays with a day off in the week.

There is a fantastic package on offer for the Retail Sales Manager which includes:

• £43,000 per annum basic salary
• £44,000+ (uncapped)
• 25 days holiday per year plus bank holidays
• VWG Company Car
• Option of a 2nd VW Vehicle at preferential rates
• Private Medical
• DC Pension Scheme
• Life Assurance
• Staff preferential rates

How to Apply
Please note that eRecruitSmart is advertising the role of Retail Sales Manager on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!




Automotive, motor, dealership, prestige, sales manager, retail manager, car sales,