Porsche Retail Group are one of the world’s most iconic brands and have several roles available for the position of Receptionist / Host at this prestigious Mayfair car dealership. This Studio concept dealership is a one-of-a-kind boutique style showroom in the UK which opened in August 2020. The Porsche Centre is only a 2-minute walk to the Ritz Hotel & Green Park tube station, with The Royal Green Park facing the building. The dealership has a barista service coffee bar and is surrounded by shops, café’s, bars and restaurants.

Porsche Retail Group have several positions available for Receptionist / Host with working options of:

• Full time (8am to 6pm)
• Part time 3 days a week (8am to 6pm)
• School hours
• Saturdays (8am to 5pm)

Please only apply if you are willing and able to do these hours.

About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of the one of the Best Companies Top 100 large companies to work for in the UK in 2021 and offer an outstanding working environment with great benefits and a competitive package.

About the role
As a Receptionist / Host, you will also provide an efficient and effective administration support service to the management team, including:

• Presenting a warm welcome to all customers and visitors to the Centre
• Building rapport with guests and establishing their needs quickly and efficiently to maximize their experience
• Acting as a Brand Ambassador, reflecting the brand image and standards at all times

About the Core Responsibilities
In the role of Receptionist / Host you will:

• Demonstrate excellent customer service at all times
• Welcome visitors into the Showroom
• Provide refreshments for visitors
• Handle all customer queries through in person, phone, e-mail or on-line in a professional and timely manner 
• Distribute enquiries, calls and messages to colleagues and obtains all necessary customer information in order to share with colleagues
• Fully maintain and Input documents and customer records on the system 
• Ensuring all customer needs all looked after for each department
• Pro-actively approach customers in the showroom to discuss product information and offer help/advice   
• Assist with showroom preparation including vehicles, merchandise and displays
• Proactively ensure the Porsche Centre showroom, entrance to Centre and customer lounge areas are kept clean, tidy 
• Support and attend any Centre marketing activities and events both in Centre and off site
• Maintain adequate supplies of Guest hospitality stock and dealership stationery  
• Process incoming and outgoing post

About you
To be successful for the role of Receptionist / Host you will have

• Experience in a similar front facing role
• Excellent customer services ability
• Immaculate presentation and interpersonal skills
• Strong administration and time management ability

About the rewards
As Receptionist / Host, you will receive a salary of £11.05 per hour (circa £22,000 per annum, pro rata).  Benefits include: 

• Quarterly centre and individual performance bonus of up to £3,000 over the year and depending on accessories sold
• 25 days holiday per year plus bank holidays – pro rata where appropriate
• Private Medical
• Pension Scheme
• Life Assurance
• Staff preferential rates

How to Apply
Please note that eRecruitSmart is advertising the role of Receptionist / Host on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!



Reception, showroom, dealership, vehicles, cars, administration,