Porsche Retail Group have an excellent opportunity for a Car Sales Executive to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Hatfield. The Porsche Centre is located by Hatfield Business Park and has staff parking, a gym close by, a newly refurbished staff area which has a pool table, darts and a TV. The Centre is a 5-minute drive to The Galleria shopping centre and Hatfield Retail Park.
Please note: To be considered for this role, you must hold a full UK driving licence.
About the company Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK, as well as a Top 5 company in Automotive, and combine an outstanding working environment with great benefits and an extremely competitive package.
About the role As a Car Sales Executive, you will sell vehicles and associated products and deliver an exceptional customer experience whilst adhering to the company's core values of Trust, Integrity and Empowerment at all times. Your responsibilities will include:
Providing customers with a warm welcome and an individual, exclusive experience aligned to brand values
Following the sales process, values and Treating Customers Fairly (TCF), adhering to Sales Targets and other KPI's
Being an advocate of the group and the brand to build customer loyalty and satisfaction, ensuring all customer needs are met
Qualifying customer needs, collect customer contact details and marketing consent decision
Performing up to date, high quality and accurate appraisals of vehicle part exchanges, obtaining valuations from the Sales Management team
Provide tailored demonstration of product features and use approved presentation methods for add-on products
Completing all sales administration accurately and in a timely manner
Providing updates, explaining the next steps, changes, payment method, part exchange, registration details and arranging delivery dates to ensure customers are prepared for handover
Maintaining customer relationships, managing customer issues and continuing to build relationships with 6 monthly follow up calls
Professional use and practice of CitNOW presentations, static demonstrations, pre/post-handover messages, prospecting and renewals
Ensure internal regulatory checks / paperwork are completed in a timely manner, including Integrity Checks, Companies House Searches, FCA Finance & Insurance Trackers, AML forms
Continually developing your knowledge of Porsche Retail Group products and services
Being proactive in maintaining professional standards of presentation and workplace
Taking ownership for your personal development needs and complete all training courses as required
About the rewards For the role of Car Sales Executive the hours of work are Monday to Friday 8.30am to 6.30pm (with a designated day off) and every Saturday 9.00am to 5.00pm.
There is a basic salary on offer of £25,500 per annum with an OTE of circa £60,000. You will also receive a fantastic benefits package, including:
25 days holiday per year plus bank holidays
VW Group Company funded vehicle
Option of a 2nd VWG Vehicle at Preferential Leasing Rates
Private Medical Insurance
DC Pension Scheme
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme
How to apply Please note that eRecruitSmart is advertising the role of Car Sales Executive on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
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