We have an excellent office-based role for an experienced Internal Sales Administrator in Castleford to join the team of this well-established UK designer and manufacturer of specialist Ethernet-based network transmission equipment.

About the role
The position of Internal Sales Administrator is a varied and interesting role and will involve:

Sales Orders

• Processing all Sales Orders, ensuring the customer has ordered correct equipment and confirming price against customer quotations / Price Lists
• Prepare correspondence for customers, Order Acknowledgements, shipment advice, tracking numbers etc
• Update customers to any changes in delivery schedule
• Issue RMA's to customer to return products for credit / repair
• Answering customer enquiries over the phone and email
• Issuing sales quotes and assisting with product selection
• Supporting the sales team to arrange additional meetings and passing on all sales leads received by phone / email
• Checking stock availability for customers and sales teams
• Develop customer relationships through the provision of excellent customer service.
• Update customer contact database with new leads.

Purchase / Production Ordering

• Enter production Orders onto the Microsoft D365 computer system
• Obtain quotes from suppliers as required
• Generate Production requirements from MRP
• Analyse and review the needs prior to issuing works orders
• Report on production works orders ensuring all components is correctly monitored and used
• Update the sales team to changes in the production schedule & prioritising production of customer orders
• Enter Transfer orders onto the Microsoft D365 computer system for components and stock
• Prepare and send correspondence for suppliers, nonconformance notes, supplier reviews etc and monitor supplier performance.
• Maintaining / adding new parts / BoMs and costs to Microsoft D365 computer system
• Assist in Quality Audits & Stock takes as required
• Assist the operations team in the end-to end order / Production process during busy periods and holiday cover

About the hours & rewards
For the role of Internal Sales Administrator, there is a salary on offer of £23,000 to £25,000 per annum, depending on experience.

About you
To be successful for the role of Internal Sales Administrator previous experience would be an advantage, but not essential as full training into the role will be given.  You must have / be:

• A good background in office administration
• Strong knowledge of Microsoft as a package including Word and Excel - full training will be given on Dynamics 365
• Excellent communication, liaison and organisational skills

About the company
Our client has been established for over 30 years and offer a comprehensive product range for the growing worldwide security and transportation surveillance market with many unique benefits. The company's products allow system integrators to deliver substantially enhanced functionality at significantly reduced whole life costs.

How to Apply
Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!