We have an excellent opportunity for a Website and Digital Project Manager to join one of the largest and oldest Friendly Societies in the UK at their head office in Manchester.

About the role
Our client is a non-profit mutual offering social opportunities and welfare support to its members across 99 Branches nationwide. As the Website and Digital Project Manager, you will:

• Take a lead role in maintaining and improving the website, working with agency partners
• Work collaboratively across the organisation to take forward digital projects that will improve the user experiences of members and prospective members
• Manage the day-to-day smooth operation of various digital projects, which may include introducing new online tools, deployment of CRM systems and applications
• Be the champion of UX thinking and passionate about resolving user pain points through great digital design
• Manage and deliver digital projects within quality, time and budget requirements
• Use your communication skills to collaborate effectively with various teams

Responsibilities

• Maintenance and upkeep of the organisation’s website
• Improve and optimise user experience on the website
• Introduce documentation and process information for the  website
• Collaborate with internal teams to design, develop and implement digital projects
• Manage relationships with our digital agencies
• Provide end-to-end project management
• Scope project requirements and prepare budgets
• Develop detailed project plans and monitor progress
• Deliver projects on time ensuring quality standards are met
• Develop supporting documentation including requirement specifications
• Monitor and report on Google Analytics metrics
• Communicate with stakeholders and ensure all members are on board with delegated tasks
• Highlight potential risks or malfunctions and act proactively to resolve issues
• Seek opportunities for improvement and suggest new projects

About the rewards
For the role of Website and Digital Project Manager, you will work 34 hours per and you will receive a salary of £38,000 to £44,000 per annum depending on experience.

About you
To be successful for the role of Website and Digital Project Manager, you need to be a tech-savvy professional with an in-depth understanding of how technology can help the organisation achieve their business goals.  The ideal candidate will be a strategic digital thinker, who is also happy to take a hands-on role on a day-to-day basis, and you need to have / be:

• Methodical and have excellent time management skills
• Proven work experience in a similar role
• Hands on experience with project management software
• Experience working with agencies and managing agency relationships
• Familiarity with Content Management systems and HTML/CSS
• Understanding of SEO and Google Analytics
• Have experience across a range of systems and reporting tools
• Knowledge of User Experience software
• Solid technical background with an ability to address accessibility and compatibility issues
• Excellent organisation and time management skills
• Excellent communication skills both written and verbal (including strong interpersonal skills and the ability to build strong working relationships)
• Will be data driven – able to interpret data and suggest improvements from insights
• Educated to degree level in a relevant discipline and three or more years’ experience in a similar role

About the Society
Our client is one of the largest and oldest friendly societies in the UK and their aim is to improve the quality of life for their members through active social involvement, care support and a range of financial benefits and services to members.

How to Apply
Please note that eRecruitSmart is advertising the role of Website and Digital Project Manager on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!